We’re doing a laptop pilot this summer, throwing all the major brands into the mix to see how they perform head to head.  As a result, we need to update all the support documentation to go along with these updated machines.  New OS, new versions of Office on both the mac and pc side.  Our department has been having the support doc debate lately.  Is updating all the documentation we’ve created over the years the best use of our time?  Doesn’t it make more sense to point people to resources already available on the web and through the application?  Because of the short turn around on the documents for the pilot (machines are being distributed tomorrow), we’re doing one page “New Features” with links to resources already out there.  Will let you know how these docs are received.